Collection: Privacy and cookies (still empty)

Protection of personal data  

We understand that privacy online is important to users of our website, especially when conducting business. 

This statement governs our privacy policies with respect to those users of the Site ("Visitors") who visit without transacting business and Visitors who register to transact business on the Site and make use of the various services Firetasty offers (collectively, "Services") ("Customers").

Personal Information refers to any information that identifies or can be used to identify, contact, or locate the person to whom such information pertains, including, but not limited to, name, address, phone number, fax number, email address, financial profiles. Personally Identifiable Information does not include information that is collected anonymously (that is, without identification of the individual user) or demographic information not connected to an identified individual.
We use Personally Identifiable Information to customize the Site, to make appropriate service offerings, and to fulfill buying and selling requests on the Site. We may email visitors and customers about inquiries or transactions placed on the Site, or information relating to the Site. 

What do we want to know from you?

Name.
At Firetasty we like to offer you a shopping experience that is as personal as possible. We use your first, last and company name to process your order in our system. 

Phone number
We would like to contact you about your order. We will call you as soon as there is anything unclear about your order or the information provided. Sometimes we will call afterwards to ask if everything went well.

Fax number
If you want to communicate with us by fax, that is possible. Your fax number will be added to your personal My Firetasty account. 

Payment details
We use a secure payment environment. After you pay with iDeal, Creditcard, Paypal, prepayment or on account, your data is stored in our administration to link the payment to your order. We also only use your bank account number when you receive money back from us. We send credit card payments directly from the secure payment environment to Shopify Pay. They execute the credit card payment, so we do not see your credit card details. Shopify Pay only lets us know whether your payment was successful.
We may email visitors and customers about surveys or transactions placed on the site or information relating to the site. You will receive email about your order, invoice and the products you purchase from us. 

Email address
We also send you the latest offers and newsletters by e-mail. Would you rather not receive newsletters and offers by e-mail? You can easily unsubscribe via the link at the bottom of the newsletter. You can also unsubscribe from our newsletter via My Firetasty. Then go to My Firetasty -> My Account -> My Details -> Edit Personal Details.
Here you can uncheck "Yes, inform me about the latest trends". 

Account
Your "My firetasty account" contains your personal information.
Name, delivery and billing address, telephone number, fax number and login details. This means you don't have to enter them again every time. We also store data from your previous orders. Do you want to view, change or delete your personal data? You can do this yourself via your personal "My firetasty account".
Or let us know by post or email.